Health Insurance Providers Actions Concerning Natural Disasters

Health insurers have committed to responding to natural disasters across the country, from hurricanes in the Southeast to wildfires in California. The consequences of these disasters can be profound. And that’s why health insurance providers are focused on helping everyone recover, rebuild, and restore their future.

Blue Shield of California Offers Assistance to Members Affected by California Wildfires: Blue Shield of California assists members living in areas affected by ongoing wildfires in a variety of ways. For example, if members are in a mandatory evacuation zone, they can refill their prescriptions immediately, even if there is no refill due. In addition, members who have been evicted may seek out a provider outside of the network at the network’s service level, replacing medical equipment and consumables as needed.

CVS Health Takes Actions to Prepare for Hurricane Ian: CVS Health has taken a number of proactive actions to ensure continuity of care during Hurricane Ian. For example, CVS Pharmacy has been contacting its patients via text, email, and phone to remind them to refill and pick up prescriptions. Stores also received additional shipments of emergency items such as water, batteries and first aid products. CVS Caremark, the company’s pharmacy benefits manager, is providing one-time emergency refills of a 10-day supply of medication to policyholders in affected areas, and Aetna’s clinical response teams have expanded their collaboration with Medicare and commercial members in potentially affected areas to ensure compliance Security of members and access to emergency services.

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Florida Blue Provides Hurricane Ian Recovery Assistance to Members: Members of Florida Blue and Truli for Health impacted by Hurricane Ian are eligible for several programs and services. For example, early prescription refills for maintenance medication are available through October 24, 2022. Members are also eligible for $0 virtual visits through Teladoc for non-emergency health issues. A 24/7 bilingual hotline is also available to non-members for instant emotional support at no additional cost.

Florida Blue Donates $1 Million to Support Hurricane Ian Relief Efforts: Florida Blue and its parent company GuideWell announced an initial donation of $1 million to support relief and recovery efforts across the state of Florida to help communities , affected by the widespread destruction of Hurricane Ian. The $1 million in relief funds will be focused on areas of the state hardest hit by the storm, including Southwest Florida. Donations will be made available to general funds of local, regional and national non-profit organizations that will be able to direct the funds where they are most needed once the storm damage has been fully assessed. Florida Blue and GuideWell’s investments are made with organizations such as the American Red Cross, local United Way affiliates and Volunteer Florida’s Disaster Fund.

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Humana Foundation Donates $1 Million for Hurricane Fiona and Ian Recovery: The Humana Foundation is donating $1 million for relief and recovery efforts for those affected by Hurricane Ian in Florida and Hurricane Fiona in Puerto Rico. Humana has also taken steps to help communities in the path of each storm, including opening access to a crisis hotline with free advice. Organizations receiving funding include the Florida Disaster Fund, Community Foundation of Collier County, Collaboratory, Community Foundation of Sarasota County, GiveWell Community Foundation, and the Center for Disaster. Additionally, the Humana Foundation announced that it will match disaster relief contributions from Humana employees up to $500 per employee. The Humana Foundation will continue to monitor Hurricane Ian and assess additional rescue needs.

Molina Healthcare of Florida Takes Action to Support Members Impacted by Hurricane Ian: Molina Healthcare of Florida is supporting members and providers impacted by Hurricane Ian. Molina is in close contact with its employees and service providers in the affected regions to ensure additional coverage during the state of emergency. Molina suspends prior authorization requirements for all prescriptions and medical services, covers medical services regardless of participating or non-participating provider networks, and proactively contacts high-risk members to ensure their medical needs are met.

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Mississippi’s Molina Healthcare Assists Communities After Record-Breaking Rains: Mississippi’s Molina Healthcare has been scrambling to support communities affected by the recent flash floods. During the declared state of emergency, Molina on the Move’s emergency response team has partnered with community organizations to deliver pallets of water to areas in need. In addition, Molina partnered with the Red Cross to sponsor water distribution at various sites.

Point32 Health-matching donations up to $50,000 to be used for Hurricane Fiona relief efforts: Donations to IBA (Inquilinos Boricuas en Accion Inc. for Hurricane Fiona relief) will be matched by the Point32Health Foundation — up to $50,000 in total – doubling the impact of donations 100% of all proceeds go to the immediate needs of Puerto Rico residents.

USAA Provides $1.25M to Organizations Working on Hurricane Ian Disaster Recovery: USAA has provided $1.25M to 7 organizations that are providing additional relief, support and recovery to the millions of Americans affected by Hurricane Ian. The American Red Cross and Team Rubicon will each receive $500,000, and five U.S. military aid societies will collectively receive $250,000.


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